Six Principles for the Disconnected Leader!
In 2016 McKinsey & Company conducted a study of more than 52,000 managers, 86% rated themselves as inspiring and good role models. In the same year, a Gallup engagement survey found that 82% of their employees see their leaders as fundamentally uninspiring. What's wrong with this picture? There is a stark disconnect between how leaders see themselves and how others see them. You could put this down to attribution bias - we attribute only good explanations for our own behavior. But the disconnect is bigger than that. When it affects tens of thousands of managers across thousands of companies it becomes systemic. And it results in the following dysfunctions: Mangers don't listen to feedback and so they don't change their behavior. Employees feel trapped with managers who are not leading or guiding them. Managers don't accept contrary views or ideas which disrupt their view of themselves. Employees don't speak up for fear of being shut down. Creativit...